Verizon experienced a major U.S.-wide network outage on January 14, 2026, disrupting wireless calling, text messaging and mobile data for large numbers of customers.

Users reported their phones switching to “SOS” or “SOS only,” and outage trackers saw a sharp spike in complaints as the incident spread across regions and major metropolitan areas.
Verizon acknowledged the disruption publicly and said engineering teams were working to restore service, while the cause was not immediately detailed.
- Outage date: January 14, 2026.
- Impacts included voice, text and mobile data interruptions.
- Reports came from many U.S. cities and multiple states.